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CSR Policy and Committee
  • CSR Policy
  • CSR Committee

FENC is dedicated wholeheartedly to the integration of sustainable development and the Company's core businesses. The Board of Directors serves as the highest governing entity and facilitates sustainable governance with a top-down approach by establishing Corporate Social Responsibility Policy that is tailored to FENC and its subsidiaries. The policies exemplify the Company's commitment to sustainable development, while striking a balance among environmental protection, social inclusion and corporate governance.

►Summary of "Corporate Social Responsibility Principles"

Focus Key Tasks
Promote Corporate Governance
  • The Board urges every department to implement CSR policies, review its CSR performance and continue to make improvement.
  • Create a unit fully or partially dedicated to CSR matters
  • Develop an effective governance structure and standards of ethics
  • Create an environment conducive to fair competition by preventing unfair competition and fighting against corruption and bribery
Promote Environmental Sustainability
  • Comply with laws and regulations about environment
  • Enhance energy and resources efficiency
  • Avoid polluting air, water and soil and adopt proper pollution control measures
  • Focus on water resources management, waste treatment, resource recycling, environmental greenification, and green procurement measures.
  • Pay heed to the operation risks and opportunities generated by climate change and conduct a GHG emission examination
Advance Public Interest
  • Comply with labor laws and regulations to safeguard the employees' rights and interests. Ensure that there is no discrimination based on gender, race, age, marital status or family status in the Company's hiring policies.
  • Create a work environment that is conducive to the employees' health and safety
  • Create an environment that benefits the employees' career development
  • Ensure that the quality of our products and services meets the government's regulations and industry standards
  • Collaborate with our suppliers and partners to improve our CSR performance.
  • Facilitate community building by organizing business activities, making donations, providing corporate volunteer services or other professional services, or participating in community development, public interest groups and activities organized by local governments.
Enhance the Disclosure of CSR Practices
  • Provide relevant and reliable CSR information in an open and transparent manner and in compliance with related laws and regulations.
  • Prepare an annual CSR report to disclose our CSR practices

⇒ Download Corporate Social Responsibility Principles of FENC

FENC established the CSR committee based on Corporate Social Responsibility Policy set forth by the Board of Directors. The committee takes after the organizational structure the Board of Directors as the highest governing body. Three staff members from the Corporate Staff Office are appointed to oversee the implementation and coordination of sustainable governance. The 4 major business units also appointed 149 executive committee members and committee members to be in charge of promoting sustainable policies, project implementation, report on sustainability performance and stakeholder dialogue. Additionally, an interdepartmental energy task force is established to lead efforts in planning and managing energy and resource applications. The committee members typically utilize phone and email for routine communication, and the annual CSR meeting is conducted through videoconferencing.

The president of each business presents CSR related issues to the Board on a regular basis. Issues include safety, health and environment (SHE), business strategy and performance, research and development, risk management, financial overview and stakeholder dialogue. In addition, each department gives several presentations to the highest governing entity each month to review the impacts each issue poses on the Company with corresponding solutions.

►Organization of CSR Committee

►CSR Committee Organization and Duties

Units CSR Duties

Communicate and maintain amiable relationship with customers; improve product quality through customer feedbacks (such as customer satisfaction survey).


Ensure product quality meets customers' expectation; apply green and recycled manufacturing process; implement environmentally friendly project, improve efficiency of energy, resources and material; take preventive measure on pollution.

R&D Center

Continued development on product and technology of green and recycled materials, high functional materials and smart materials; increase competitiveness of company products; promote a green, energy-saving, recycled and sustainable development.

Labor Safety & Health Dept.

In charge of regulation formulation, coordination and supervision of employee safety and health related issues at all manufacturing sites.

Human Resources Dept./ Learning and Development Center

In charge of employees' recruitment, salary, performance appraisal and education training. Formulating company regulations on human rights, child labor, ethical behavior and integral operation. Maintain harmonious relationship and smooth communication between employers and employees.

Purchasing Dept./Raw Material Team

Ensure suppliers are in compliance with regulations on environment, labor, human rights and social norms. Suppliers are asked to sign commitment on social responsibility to carry out sustainable supply chain management. Stabilize raw material supply and minimize the risk of price fluctuation. 

Energy Task Force

Conduct meetings regularly to review energy usage on all manufacturing sites. Formulate energy saving policy and continuously follow up on performance of energy saving projects, greenhouse gas, water resources, wastes and air pollution. Hold meetings on energy saving, locate opportunities to improve and introduce energy saving technology and optimize energy efficiency on all manufacturing sites.

Finance Dept.

Audit financial performances, control capital expenditures for major investment, manage funds and lower financial risk.

Secretarial Dept. Arrange meetings for Board of Directors and top management team to ensure smooth process of company strategy formulation. Formulating energy saving policy for Taipei Metro Building and continue to follow up on performance of energy saving project.
Audit Dept. Audit and continued appraisal of internal control, assist in implementation and execution of internal control system by inspection and review to lower mistakes and prevent malpractice and raise operation efficiency in order to maximize profits for the Company as a whole.
Legal Dept. Implement regulation compliance system including updating regulation changes, providing legal consultation, education training and onsite inspection of legal compliance. For violation, establish reporting channel and notify the Board, provide assistance for improvement and continue to track condition of improvement.
Shipping Dept. In charge of importing, exporting and shipping. Require transportation carriers to comply with regulations and strive for green and low carbon emission in transportation.
Information & Technology Center Protect information safety, integration of resources and development of information system to provide efficient management tools for all departments.
Foundation Place resources in education, medicine, sports, environment, scientific innovation, arts and culture. Promote public interests by giving back to society and actively participate in related activities.
FERD In charge of property development, leasing, operation and management. Increase resources efficiency and build a sustainable park which is eco-friendly, green, energy-saving and smart.
Corporate Staff Office There are 3 full time employees in charge of coordination of CSR committee operation, implementation of CSR projects, integration of related information, results and performance report to top management team and the Board.


Complete the "FENC Sustainability Strategic Blueprint."

For committee members to forge consensus on sustainability awareness and grasp the latest trends of sustainable development, five sessions of "Analysis of Latest CSR Trends and Sustainability Strategic Blueprint Workshop" were held in 2017, where CSR Committee proposed the sustainability action plan to jointly complete the "FENC Sustainability Strategic Blueprint."

Analysis of Latest CSR Trends and Sustainability Strategic Blueprint Workshop

For CSR Committee members to forge consensus on sustainability awareness and for the committee members and employees to further understand the latest trends in sustainable development, in order to formulate future "Sustainability Strategic Blueprint," five sessions of "Analysis of Latest CSR Trends and Sustainability Strategic Blueprint Workshop" were held in 2017 in both Taiwan and China, which were attended by 165 employees.

The workshop opened in the morning with a review on FENC's CSR performance in 2016 and current sustainability trends, introducing the contents of UN Sustainability Development Goals (SDGs), so that participating employees could understand the context and direction of sustainable development. Furthermore, through referencing the methods for and promotion projects launched by domestic and overseas counterparts, clients and benchmark enterprises to realize SDGs, the workshop aimed to inspire comprehensive thinking regarding the issue of sustainability.

After learning the SDGs, each group discussed SDGs that had greater significance to FENC and produced the "SDGs Priority Matrix." Then, the groups delved in from the perspective of value chain and assessed the SDGs that were important and impactful to the different positions in the value chain and produced the "SDGs Value Chain Evaluation." The results of the two evaluations were combined to identify SDGs important to FENC as future goals for sustainable development and on this foundation, the groups developed sustainability action plans and presented on stage.

After the workshop, participating employees devised their own sustainable action plans with colleagues and managers from their department, producing 103 action plans to jointly complete FENC's "Sustainability Strategic Blueprint." The participation and formulation of goals by the employees not only strengthens CSR Committee members' sense of mission, to regard CSR as their own responsibilities, but also forged cohesion of FENC employees, enhancing overall awareness for sustainability.



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