In 2021, FENC administered the employee satisfaction survey with the help of College of Management of Yuan Ze University. The survey was administered to 3,534 Taiwanese and expat employees through digital or paper formats. Among the returned surveys, 2,810, which is approximately 80%, are valid. The survey assesses levels of satisfaction on 6 fronts – job duties and environment; employee development; organizational climate; direct supervisor; organizational identification; employee engagement. The overall satisfaction is up by 2.4% from the previous survey, reaching 86.8%. The increase reflects employees’ heartfelt satisfaction towards FENC’s dedication in prioritizing their feedbacks and needs. It is also a recognition for the improvement and optimization efforts FENC has made to address the 6 aspects.

Based on this survey result, the Company will target employee development as a sustainable goal, catering to the needs of key cohorts with updated workplace values. Specific action plans include conducting appraisal interviews and career conversations tailored to employees’ needs concerning seniority, gender and workplace value; providing expat employees with ample assistance; establishing the employee care system. In addition, the survey will be expanded to cover overseas sites in the future, and the questions will be modified to suit the local culture with the aims to assess feedbacks and boost morale.

FENC is adamant about continuing employee dialogues and receiving feedbacks. Focusing on providing sensible and happy workplace, the Company will further enhance the employee supporting system to thrive with all employees!