Recruitment and Retention
FENC fortifies labor structure with comprehensive human resources system.
When it comes to human resources, FENC has always believed in finding the right person for the right position and giving employees the opportunity to develop their full potential. The Company puts such conviction to practice with a comprehensive organizational structure and human resources system. Permanent employees hold 91% of the key positions, and the Company offers internal training, job rotation and internal promotion track for top performers, which demonstrate the comprehensive and diverse opportunities for career advancement at FENC.
Human Resource Overview in 2021



Human Resource Statistics
Permanent Employees | Temporary Employees | Total | ||||||||
Male(%) | Female(%) | Number | Male(%) | Female(%) | Number | Male(%) | Female(%) | Number | ||
Taiwan | 2019 | 73% | 27% | 4,371 | 88% | 12% | 1,108 | 76% | 24% | 5,479 |
2020 | 73% | 27% | 4,162 | 88% | 12% | 950 | 76% | 24% | 5,112 | |
2021 | 73% | 27% | 4,176 | 90% | 10% | 888 | 76% | 24% | 5,064 | |
Mainland China | 2019 | 51% | 49% | 5,795 | 57% | 43% | 543 | 52% | 48% | 6,338 |
2020 | 54% | 46% | 4,808 | 59% | 41% | 600 | 54% | 46% | 5,408 | |
2021 | 55% | 45% | 4,870 | 62% | 38% | 593 | 56% | 44% | 5,463 | |
Vietnam | 2019 | 34% | 66% | 11,748 | 36% | 64% | 136 | 34% | 66% | 11,884 |
2020 | 33% | 67% | 9,482 | 28% | 72% | 162 | 33% | 67% | 9,644 | |
2021 | 33% | 67% | 10,086 | 36% | 64% | 566 | 33% | 67% | 10,652 | |
Japan | 2019 | 80% | 20% | 104 | 80% | 20% | 5 | 80% | 20% | 109 |
2020 | 84% | 16% | 142 | 87% | 13% | 15 | 84% | 16% | 157 | |
2021 | 84% | 16% | 155 | 76% | 24% | 17 | 83% | 17% | 172 | |
U.S. | 2019 | 86% | 14% | 158 | 50% | 50% | 4 | 85% | 15% | 162 |
2020 | 82% | 18% | 163 | 100% | 0% | 2 | 82% | 18% | 165 | |
2021 | 82% | 18% | 180 | 100% | 0% | 2 | 83% | 17% | 184 | |
Total | 2019 | 47% | 53% | 22,176 | 75% | 25% | 1,796 | 49% | 51% | 23,972 |
2020 | 48% | 52% | 18,757 | 72% | 28% | 1,729 | 50% | 50% | 20,486 | |
2021 | 48% | 52% | 19,467 | 67% | 33% | 2,068 | 50% | 50% | 21,535 |
Note: 1. “Non-permanent employees” refers to foreign workers in Taiwan; contract workers or contractors in Mainland China; employees under probation in Vietnam; outsourced workers in Japan; temp workers in the U.S. 2. The age cohort does not include non-permanent employees. 3. No part-time workers are employed at any production and business sites. |
The turnover rate among permanent employees in Taiwan is 8% in 2021, and 25% of which are retired employees. The rate is lower than the 13.1% average across the manufacturing industry. For overseas locations, the number of employee turnover dropped by 1,757 in 2021 compared to the previous year. During the COVID-19 pandemic, FENC continues to refine the employee retention system and enhance work value. While focusing on the internal referral system, FENC sites in Mainland China launched the “Eaglet Program,” recruiting 16 talents to be mentored by 16 employees at the production site, who will help the new recruits make overall improvements, including skills, accountability and attitude.
The turnover rate at FENC sites in Vietnam dropped from 72% to 45% in 2021. FENC sites offer wages 44% above the market average despite the stringent conditions amid the COVID-19 pandemic, maintaining strong performance through internal and external recruitment as well as quality workplace in an effort to meet FENC’s labor demand for expansion in Vietnam. Among the new recruits, 72% are under the age of 30, demonstrating the Company’s efforts in introducing new blood into its work force.
The 2021 turnover rates in Japan and U.S. sites are 6% and 8%, respectively, which are relatively low. By providing comprehensive compensation package, employees are able to attain work-life balance, build team spirit and in turn deliver high performance and output, which is a win-win for both the employer and employee.
Number and Percentage of New Employees from the Previous 3 Years
2021 | Under 30 | Between 31 and 50 | Over 51 | Total | |||||||
Male | Female | Subtotal | Male | Female | Subtotal | Male | Female | Subtotal | |||
Taiwan | Number | 47 | 14 | 61 | 72 | 16 | 88 | 2 | 3 | 5 | 154 |
Ratio | 13% | 10% | 12% | 4% | 3% | 4% | 1% | 1% | 1% | 4% | |
Mainland China | Number | 899 | 347 | 1,246 | 715 | 465 | 1,180 | 10 | 0 | 10 | 2,436 |
Ratio | 160% | 92% | 133% | 38% | 26% | 32% | 4% | 0% | 4% | 45% | |
Vietnam | Number | 1,167 | 2,491 | 3,658 | 337 | 1,094 | 1,431 | 6 | 12 | 18 | 5,107 |
Ratio | 57% | 65% | 62% | 27% | 38% | 35% | 9% | 33% | 18% | 50% | |
Japan | Number | 7 | 3 | 10 | 13 | 2 | 15 | 0 | 0 | 0 | 25 |
Ratio | 19% | 38% | 23% | 15% | 14% | 15% | 0% | 0% | 0% | 16% | |
U.S. | Number | 14 | 1 | 15 | 10 | 2 | 12 | 1 | 1 | 2 | 29 |
Ratio | 48% | 50% | 48% | 17% | 22% | 18% | 2% | 5% | 2% | 16% | |
Total | Number | 2,134 | 2,856 | 4,990 | 1,147 | 1,579 | 2,726 | 19 | 16 | 35 | 7,751 |
Ratio | 70% | 65% | 67% | 23% | 30% | 26% | 1% | 4% | 2% | 40% |
2020 | Under 30 | Between 31 and 50 | Over 51 | Total | |||||||
Male | Female | Subtotal | Male | Female | Subtotal | Male | Female | Subtotal | |||
Taiwan | Number | 78 | 38 | 116 | 78 | 25 | 103 | 7 | 0 | 7 | 226 |
Ratio | 20% | 28% | 22% | 5% | 4% | 4% | 1% | 0% | 1% | 5% | |
Mainland China | Number | 475 | 168 | 643 | 310 | 197 | 507 | 9 | 0 | 9 | 1,159 |
Ratio | 76% | 38% | 61% | 17% | 11% | 14% | 5% | 0% | 5% | 24% | |
Vietnam | Number | 1,013 | 1,823 | 2,836 | 284 | 842 | 1,126 | 7 | 3 | 10 | 3,972 |
Ratio | 52% | 48% | 49% | 26% | 33% | 31% | 13% | 13% | 13% | 42% | |
Japan | Number | 20 | 2 | 22 | 18 | 1 | 19 | 0 | 0 | 0 | 41 |
Ratio | 59% | 33% | 55% | 24% | 7% | 21% | 0% | 0% | 0% | 29% | |
U.S. | Number | 3 | 1 | 4 | 2 | 0 | 2 | 1 | 0 | 1 | 7 |
Ratio | 17% | 100% | 21% | 4% | 0% | 3% | 2% | 0% | 1% | 4% | |
Total | Number | 1,589 | 2,032 | 3,621 | 692 | 1,065 | 1,757 | 24 | 3 | 27 | 5,405 |
Ratio | 53% | 46% | 49% | 15% | 22% | 18% | 2% | 1% | 2% | 29% |
2019 | Under 30 | Between 31 and 50 | Over 51 | Total | |||||||
Male | Female | Subtotal | Male | Female | Subtotal | Male | Female | Subtotal | |||
Taiwan | Number | 136 | 54 | 190 | 103 | 32 | 135 | 4 | 0 | 4 | 329 |
Ratio | 28% | 34% | 29% | 6% | 5% | 6% | 0% | 0% | 0% | 8% | |
Mainland China | Number | 870 | 577 | 1,447 | 475 | 612 | 1,087 | 8 | 0 | 8 | 2,542 |
Ratio | 90% | 80% | 86% | 26% | 29% | 28% | 5% | 0% | 4% | 44% | |
Vietnam | Number | 2,045 | 3,243 | 5,288 | 551 | 1,215 | 1,766 | 17 | 6 | 23 | 7,077 |
Ratio | 75% | 65% | 68% | 45% | 45% | 45% | 27% | 22% | 26% | 60% | |
Japan | Number | 11 | 1 | 12 | 14 | 4 | 18 | 1 | 0 | 1 | 31 |
Ratio | 58% | 25% | 52% | 25% | 25% | 25% | 11% | 0% | 10% | 30% | |
U.S. | Number | 5 | 0 | 5 | 6 | 4 | 10 | 5 | 2 | 7 | 22 |
Ratio | 28% | 0% | 28% | 11% | 44% | 16% | 8% | 12% | 9% | 14% | |
Total | Number | 3,067 | 3,875 | 6,942 | 1,149 | 1,867 | 3,016 | 35 | 8 | 43 | 10,001 |
Ratio | 72% | 66% | 69% | 23% | 34% | 29% | 3% | 2% | 3% | 45% |
Note: 1. The number of new employees indicates the number of new permanent employees in an area. 2. The percentage is derived by dividing the number of the new employees of an age group by the total number of employees of the same age group. |
Number of Employees Who Left the Company and Turnover Rate from the Previous 3 Years
2021 | Under 30 | Between 31 and 50 | Over 51 | Total | |||||||
Male | Female | Subtotal | Male | Female | Subtotal | Male | Female | Subtotal | |||
Taiwan | Number | 68 | 24 | 92 | 127 | 35 | 162 | 101 | 17 | 118 | 372 |
Ratio | 19% | 17% | 18% | 7% | 6% | 7% | 11% | 5% | 9% | 9% | |
Mainland China | Number | 919 | 347 | 1,266 | 726 | 520 | 1,246 | 21 | 10 | 31 | 2,543 |
Ratio | 164% | 92% | 135% | 39% | 29% | 34% | 9% | 143% | 12% | 52% | |
Vietnam | Number | 897 | 2,180 | 3,077 | 391 | 1,106 | 1,497 | 3 | 18 | 21 | 4,595 |
Ratio | 44% | 57% | 52% | 32% | 39% | 37% | 5% | 50% | 21% | 46% | |
Japan | Number | 2 | 1 | 3 | 5 | 1 | 6 | 0 | 0 | 0 | 9 |
Ratio | 6% | 13% | 7% | 6% | 7% | 6% | 0% | 0% | 0% | 6% | |
U.S. | Number | 0 | 0 | 0 | 5 | 2 | 7 | 7 | 1 | 8 | 15 |
Ratio | 0% | 0% | 0% | 9% | 22% | 10% | 11% | 5% | 10% | 8% | |
Total | Number | 1,886 | 2,552 | 4,438 | 1,254 | 1,664 | 2,918 | 132 | 46 | 178 | 7,534 |
Ratio | 62% | 58% | 60% | 25% | 31% | 28% | 10% | 11% | 10% | 39% |
2020 | Under 30 | Between 31 and 50 | Over 51 | Total | |||||||
Male | Female | Subtotal | Male | Female | Subtotal | Male | Female | Subtotal | |||
Taiwan | Number | 66 | 32 | 98 | 105 | 57 | 162 | 119 | 45 | 164 | 424 |
Ratio | 17% | 24% | 19% | 6% | 9% | 7% | 12% | 14% | 12% | 10% | |
Mainland China | Number | 572 | 345 | 917 | 523 | 568 | 1,091 | 23 | 18 | 41 | 2,049 |
Ratio | 92% | 78% | 86% | 29% | 32% | 31% | 12% | 257% | 21% | 43% | |
Vietnam | Number | 1,832 | 2,956 | 4,788 | 593 | 1,439 | 2,032 | 17 | 20 | 37 | 6,857 |
Ratio | 94% | 77% | 83% | 54% | 57% | 56% | 31% | 83% | 47% | 72% | |
Japan | Number | 2 | 2 | 4 | 3 | 0 | 3 | 0 | 0 | 0 | 7 |
Ratio | 6% | 33% | 10% | 4% | 0% | 3% | 0% | 0% | 0% | 5% | |
U.S. | Number | 1 | 0 | 1 | 1 | 0 | 1 | 4 | 0 | 4 | 6 |
Ratio | 6% | 0% | 5% | 2% | 0% | 2% | 6% | 0% | 5% | 4% | |
Total | Number | 2,473 | 3,335 | 5,808 | 1,225 | 2,064 | 3,289 | 163 | 83 | 246 | 9,343 |
Ratio | 82% | 76% | 78% | 26% | 42% | 34% | 13% | 22% | 15% | 50% |
2019 | Under 30 | Between 31 and 50 | Over 51 | Total | |||||||
Male | Female | Subtotal | Male | Female | Subtotal | Male | Female | Subtotal | |||
Taiwan | Number | 65 | 35 | 100 | 92 | 54 | 146 | 91 | 60 | 151 | 397 |
Ratio | 13% | 22% | 15% | 5% | 8% | 6% | 9% | 17% | 11% | 9% | |
Mainland China | Number | 1,019 | 631 | 1,650 | 594 | 635 | 1,229 | 16 | 6 | 22 | 2,901 |
Ratio | 106% | 88% | 98% | 32% | 30% | 31% | 10% | 38% | 12% | 50% | |
Vietnam | Number | 1,880 | 3,244 | 5,124 | 462 | 1,200 | 1,662 | 12 | 11 | 23 | 6,809 |
Ratio | 69% | 65% | 66% | 37% | 45% | 42% | 19% | 41% | 26% | 58% | |
Japan | Number | 5 | 1 | 6 | 5 | 0 | 5 | 0 | 0 | 0 | 11 |
Ratio | 26% | 25% | 26% | 9% | 0% | 7% | 0% | 0% | 0% | 11% | |
U.S. | Number | 2 | 0 | 2 | 3 | 0 | 3 | 2 | 1 | 3 | 8 |
Ratio | 11% | 0% | 11% | 5% | 0% | 5% | 3% | 6% | 4% | 5% | |
Total | Number | 2,971 | 3,911 | 6,882 | 1,156 | 1,889 | 3,045 | 121 | 78 | 199 | 10,126 |
Ratio | 70% | 67% | 68% | 24% | 35% | 29% | 9% | 19% | 12% | 46% |
Note: 1. The number of employees leaving is the number of regular employees who have left the company in the region. 2. The percentage is derived by dividing the number of the new employees of an age group by the total number of employees of the same age group. |
Recruitment
FENC is committed to providing friendly workplace to entice top talents. The Company does not discriminate against any employees based on personal attributes as set forth in the corporate recruitment policy. Recruitment meetings are held bi-weekly to ensure that the entire process during a job interview is in compliance with legal requirements. Managers receive training prior to serving as interviewers for the first time. Diversity and zero tolerance to discrimination are two qualities stressed during job interviews. The Company has a coaching system in place for new recruits, offering support in life and work during the first 3 months of employment. This approach helps new recruits to quickly adapt to new work environment and reduces turnover.
Recruitment Plan
FENC has a worldwide recruitment network consisting of FENC’s global production sites. The network is beneficial for broadening the pool of international talents. In 2021, the Company recruited 31 foreign nationals. Among them, 16 will join the management team and 15 are information specialists who will energize the Company’s digital transformation efforts. They will build a solid groundwork for the Company’s future endeavors in digital and internationalization fronts.
Recruitment Approach
Taiwan | 104 Job Bank; 1111 Job Bank; LinkedIn; campus job fair |
Mainland China | Governmental collaboration; Labor agency; Weibo; Twitter; TikTok; staff referral; campus job fair |
Vietnam | Zalo and Facebook; TikTok; staffing agency; radio stations; flyers |
Japan | Myanavi; Hello Work (governmental employment service); LinkedIn; company website; Talent hunting company |
U.S. | Staff referral; Indeed; internship |
The Talent Pool Program
FENC offers industry-academia internship. In 2012, the Company launched the Talent Pool Program, providing field opportunities for top-performing students from Yuan Ze University and Asia Eastern University of Science and Technology with the corporate internship program. In 2021, the program offered 26 internship positions and recruited 11 students. The practical training helped students grow into exceptional corporate talents. The overseas internship programs, however, were thrown off course by the COVID-19 pandemic and temporarily suspended as a result.
Talent Development Plan
To cultivate talents, FENC completed the talent pool in 2021. The talent pool is an interconnecting network that fosters exchanges of information on key talents among FENC’s domestic and overseas sites. Once completed, it will better facilitate international assignments among all production sites. Currently, the talent pool holds 4,433 entries for technical and management specialists. In addition, the Company is promoting aptitude tests tailored to its corporate culture to establish an internal talent pool. The aptitude test will also be localized to reflect character traits at international production sites and help identify local talents.
Talent Development Strategy
