FENC is adamant about providing a friendly workplace with zero tolerance for discrimination of any form. A corporate mentorship program is in place to provide new employees support in life and at work in the first three months of employment. Managers or senior staff are assigned to help them get acquainted with work and the environment quickly, which has been effective in lowering the turnover rate among new employees. FENC continued to recruit talent from wide disciplines in 2024 through diverse channels, including job banks, recruitment consultants and dispatch agencies, to facilitate robust succession planning for its operation across the globe. To replenish its sales and administrative force, the Company has tapped into the recruitment mechanism of job banks. To bolster its talent pool at the middle and senior level, the recruitment team relies on the long-term partnerships with more than 20 recruitment consultancies, from which the team received over 100 referrals of management professionals for mid-level positions and above during the reporting year. These channels have given FENC diversified talent recruitment options.

FENC also works closely with dispatch agencies, through which the Company has supplemented its need for professional talent, including senior consultants and experienced production personnel. To achieve corporate sustainability and fulfill social responsibilities, FENC examines employment agencies’ compliance with applicable labor regulations prior to contracting the service. The review plays a key role during the evaluation of the collaboration to protect the rights of dispatched personnel.

In 2024, FENC stepped up the talent acquisition efforts in the field of green materials to fuel its product transformation. Its production sites in Vietnam also saw a growing need for manpower to fulfill the increasing orders after being certified by customers. A human resource inventory was conducted across FENC to focus on promoting and training current employees. The effect of this strategy can be observed from the percentage of open positions filled through internal recruitment, which is also reinforced through the job rotation program to empower employees and maximize their potential. However, in an effort to attract more top talent, FENC has increased recruitment spending to concentrate on building a stronger employer brand.

Statistics on New Employee Hires

		2021	2022	2023	2024
Number of New Employee Hires		7,748	8,345	3,086	6,462
The Ratio of New Employee Hires		36%	38%	14%	32%
The Ratio of Internal Promotion and Rotation		83%	58%	63%	82%
Number of New Employee Hires -By Gender	Male	3,297	3,403	1,725	2,434
	Female	4,451	4,942	1,361	4,028
Number of New Employee Hires -By Age	Under 30	4,990	5,439	1,566	3,668
	31~50	2,723	2,872	1,484	2,750
	Over 51	35	34	36	44
Average Recruitment Costs (Unit: NT$ / person)		3,866	5,221	14,751	12,116

Note: 1. The Ratio of New Employee Hires: (Number of New Employee Hires ÷ Total Number of Employee) x 100% 2. The Ratio of Internal Promotion and Rotation: [(Number of Employees Internally Promoted + Number of Employees Internally Rotated) ÷ Number of Positions Required] x 100% 3. Average Recruitment Costs of New Employee Hires: Total Recruitment Costs ÷ Number of New Employee Hires 4. Total Recruitment Cost: The cost of recruiting new employees, including fees paid to human resources recruiting agencies, salaries of human resources employees involved in recruitment, advertising fees, recruitment activity fees, and other related expenses.

 

1. Campus Recruitment Program

To increase FENC’s visibility among students as an employer brand and build stronger university relations, the recruitment team held eight campus recruitment campaigns in Taiwan during 2024. The campaigns targeted fields of study such as polyester and textile materials; textiles and clothing; chemistry and chemical engineering; business administration and management.

One of the campus recruitment events was the VISION 2024 NTU Campus Recruitment. The campus job fair, which took place at the National Taiwan University, is the largest in Taiwan. FENC built on-site exhibits to showcase its vertically integrated industry chain, innovative technologies and leadership status in the fields of polyester and textiles, which attracted crowds of students gathering for exchange.

To address its demand for talent in the management, R&D, manufacturing and sales departments, FENC held employer information sessions at seven universities in a format that combined a corporate briefing with an alumni sharing program. During the events, FENC gave students an in-depth look into its open positions, corporate systems and company culture, provided career advice and stressed the Company’s corporate values and future development strategies to help students build a sense of identification with and trust in FENC.

In addition to campus recruitment campaigns, the FENC Classic Marathon held by Hsinpu Chemical Fiber Plant has become a spotlight when it comes to managing university relations. FENC provides free registration to students from National Tsing Hua University and National Yang Ming Chiao Tung University to share its corporate culture while promoting health awareness. The event has drawn active student participation throughout the years with the 2024 student registration doubling that of 2023.

  
2. The Talent Pool Program

FENC has been implementing the Talent Pool Program since 2012 with the goal of deepening industry-academia collaboration. The program offers internship and career development opportunities to top students from Yuan Ze University and Asia Eastern University of Science and Technology, which are founded by the Far Eastern Group (FEG). The program offered 22 internship opportunities in 2024, and 17 top-performing students were selected. During the internship, the students gained practical experience and an early start in adapting to the corporate culture, which prepared them for future employment.

3. Internal and External Personality Tests

FENC started assessing employees with the DISC personality test in 2023, and over 3,300 employees in Taiwan have completed the test. In 2024, the Company began supplementing job interviews with the personality test, which was completed by over 500 external candidates. The results were a significant aid for managers to determine the person-job fit. At the end of 2024, FIGP became the first overseas FENC site to implement the DISC personality test. Recognizing the effectiveness, the management implemented the personality test for the entire plant to fine-tune employee performance. The next phase is to expand the implementation across FENC’s global production sites. The results of credible personality tests give employees insights into their own personality traits, and managers a clearer perception of their team members’ personalities, strengths and weaknesses, which will optimize work planning, team building and the efficiency of internal collaboration.

Human Resource Statistics in 2024

Human Resource Statistics

		Permanent Employees			Temporary Employees			Total
		Male（%）	Female（%）	Number	Male（%）	Female（%）	Number	Male（%）	Female（%）	Number
Taiwan	2021	73%	27%	4,176	90%	10%	888	76%	24%	5,064
	2022	73%	27%	4,177	90%	10%	884	76%	24%	5,061
	2023	72%	28%	4,012	90%	10%	829	75%	25%	4,841
	2024	72%	28%	3,724	92%	8%	794	75%	25%	4,518
Mainland China	2021	55%	45%	4,870	62%	38%	593	56%	44%	5,463
	2022	57%	43%	4,564	53%	47%	284	56%	44%	4,848
	2023	58%	42%	4,513	46%	54%	180	58%	42%	4,693
	2024	57%	43%	4,105	57%	43%	138	57%	43%	4,243
Vietnam	2021	33%	67%	10,241	36%	64%	566	33%	67%	10,807
	2022	34%	66%	11,578	54%	46%	56	34%	66%	11,634
	2023	33%	67%	9,629	39%	61%	148	33%	67%	9,777
	2024	34%	66%	10,947	41%	59%	197	34%	66%	11,144
Japan	2021	84%	16%	155	76%	24%	17	83%	17%	172
	2022	84%	16%	219	-	-	0	84%	16%	219
	2023	83%	17%	264	57%	43%	46	79%	21%	310
	2024	82%	18%	300	67%	33%	9	81%	19%	309
U.S.	2021	82%	18%	180	100%	0%	4	83%	17%	184
	2022	82%	18%	187	-	-	0	82%	18%	187
	2023	81%	19%	180	-	-	0	81%	19%	180
	2024	81%	19%	172	-	-	0	81%	19%	172
Total	2021	48%	52%	19,622	67%	33%	2,070	50%	50%	21,692
	2022	48%	52%	20,725	80%	20%	1,224	50%	50%	21,949
	2023	49%	51%	18,598	76%	24%	1,203	51%	49%	19,801
	2024	47%	53%	19,248	78%	22%	1,138	49%	51%	20,386

Note: 1. The term, “permanent employee” in this report is identical to the terms, “permanent employee” and “full-time employee” referenced in the GRI standards. 2. The term, “temporary employee” in this report refers to migrant workers in Taiwan; contract or outsourced workers in mainland China; employees under the probation period in Vietnam; outsourced workers in Japan; temporary workers in the U.S.; temporary employees as referenced in the GRI standards. 3. The headcount is based on the payroll settlement date in December of the current year at all FENC sites.  4. There are no part-time employees or non-guaranteed hours employees at any FENC production sites.

 

When it comes to human resources, FENC has always believed in finding the right person for the right position and giving employees the opportunity to develop their full potential. The Company puts such conviction to practice with a comprehensive organizational structure and human resources system. Permanent employees hold 94% of the key positions, and the Company offers internal training, job rotation and internal promotion track for top performers, which demonstrate the comprehensive and diverse opportunities for career advancement at FENC.

The 2024 turnover rate among all employees in Taiwan is 13%, which is considerably lower than the 20.9% average in the manufacturing industry. The low turnover reflects the effectiveness of FENC’s talent retention strategies. Among the FENC sites in mainland China, employee turnover was down by 385, dropping significantly by 30% from the previous year.

FENC sites in Vietnam offers highly competitive salaries at a level 50% higher than the market average. With robust internal and external recruitment strategies as well as a quality workplace, the effectiveness of recruitment and retention is amplified to power its expansion in Vietnam. The number of new employees rose by 4,027 from 2023, a jump by 253%. Among the new hires, 58% are under the age of 30, indicating the Company’s effort to bring new blood into the organization.

A relatively low turnover rate, 5%, is observed at the FENC sites in Japan. The Company creates a win-win by providing comprehensive welfare systems to employees, fostering work-life balance and generating cohesiveness to help them refine work performance and efficiency. The 2024 turnover rate at FENC sites in the U.S. is 12%, a slight uptick comparing with past years. FENC is reviewing and adjusting the employee welfare systems to retain employees by providing a workplace featuring attractive working conditions and development opportunities.
 

Number and Rate of New Employee Hires

2024		Under 30			31-50			Over 51			Total
		Male	Female	Subtotal	Male	Female	Subtotal	Male	Female	Subtotal
Taiwan	Number	87	30	117	38	14	52	2	1	3	172
	%	19%	23%	20%	2%	2%	2%	0.3%	0.3%	0%	4%
Mainland China	Number	176	85	261	166	171	337	8	1	9	607
	%	54%	54%	54%	10%	10%	10%	2%	3%	2%	14%
Vietnam	Number	1,213	2,058	3,271	676	1,643	2,319	18	10	28	5,618
	%	59%	57%	58%	40%	45%	43%	23%	14%	19%	50%
Japan	Number	11	6	17	32	6	38	2	1	3	58
	%	22%	40%	26%	17%	15%	17%	22%	25%	23%	19%
U.S	Number	5	0	5	5	3	8	0	0	0	13
	%	20%	0%	17%	9%	23%	11%	0%	0%	0%	8%
Total	Number	1,492	2,179	3,671	917	1,837	2,754	30	13	43	6,468
	%	36%	27%	15%	18%	17%	9%	81%	237%	60%	5%

 

2023年		Under 30			31-50			Over 51			Total
		Male	Female	Subtotal	Male	Female	Subtotal	Male	Female	Subtotal
Taiwan	Number	112	74	186	111	27	138	6	2	8	332
	%	18%	40%	23%	5%	4%	5%	1%	1%	1%	7%
Mainland China	Number	345	126	471	322	237	559	10	5	15	1,045
	%	83%	60%	75%	18%	14%	16%	3%	9%	4%	23%
Vietnam	Number	390	484	874	332	374	706	8	3	11	1,591
	%	22%	15%	17%	23%	12%	15%	11%	5%	8%	16%
Japan	Number	29	4	33	54	23	77	1	0	1	111
	%	57%	27%	50%	27%	64%	33%	20%	0%	9%	36%
U.S	Number	1	1	2	3	1	4	1	0	1	7
	%	4%	20%	7%	5%	9%	6%	2%	0%	1%	4%
Total	Number	877	689	1,566	822	662	1,484	26	10	36	3,086
	%	19%	15%	8%	10%	10%	5%	40%	114%	30%	14%

 

2022		Under 30			31-50			Over 51			Total
		Male	Female	Subtotal	Male	Female	Subtotal	Male	Female	Subtotal
Taiwan	Number	174	106	280	175	39	214	4	1	5	499
	%	25%	52%	31%	8%	6%	7%	0%	0%	0%	10%
Mainland China	Number	390	125	515	351	221	572	5	1	6	1,093
	%	85%	49%	72%	19%	13%	16%	2%	11%	2%	24%
Vietnam	Number	1,803	3,334	5,137	617	1,626	2,243	11	9	20	7,400
	%	75%	76%	76%	41%	51%	47%	17%	19%	18%	64%
Japan	Number	7	2	9	15	6	21	1	0	1	31
	%	21%	15%	20%	10%	22%	12%	8%	0%	5%	13%
U.S	Number	6	2	8	9	1	10	1	0	1	19
	%	21%	50%	24%	15%	10%	14%	2%	0%	1%	10%
Total	Number	2,602	3,646	6,248	1,337	2,024	3,361	22	12	34	9,643
	%	60%	45%	26%	38%	38%	19%	160%	486%	120%	44%

 

2021		Under 30			31-50			Over 51			Total
		Male	Female	Subtotal	Male	Female	Subtotal	Male	Female	Subtotal
Taiwan	Number	47	14	61	69	16	85	2	3	5	151
	%	12%	9%	11%	4%	3%	4%	1%	1%	1%	4%
Mainland China	Number	899	347	1,246	715	465	1,180	10	0	10	2,436
	%	160%	92%	133%	38%	26%	32%	4%	0%	4%	50%
Vietnam	Number	1,167	2,491	3,658	337	1,094	1,431	6	12	18	5,107
	%	56%	64%	61%	27%	38%	34%	9%	33%	18%	50%
Japan	Number	7	3	10	13	2	15	0	0	0	25
	%	19%	38%	23%	15%	14%	15%	0%	0%	0%	16%
U.S	Number	14	1	15	10	2	12	1	1	2	29
	%	48%	50%	48%	17%	22%	18%	2%	5%	2%	16%
Total	Number	2,134	2,856	4,990	1,144	1,579	2,723	19	16	35	7,748
	%	69%	64%	66%	23%	29%	26%	1%	4%	2%	40%

Note: 1. “Number of new employee hires” refers to the total number of employees hired by the FENC sites in a specific region. Beginning in 2024, disclosures on non-permanent employees have been included in the report, including retrospective data collection that dates back to 2022. 2. The rate is derived by dividing the number of the new employees hires of an age group by the total number of employees of the same age group, gender and region.

 

Number and Rate of Resignations

2024		Under 30			31-50			Over 51			Total
		Male	Female	Subtotal	Male	Female	Subtotal	Male	Female	Subtotal
Taiwan	Number	75	41	116	182	58	240	166	52	218	574
	%	16%	32%	20%	8%	9%	9%	21%	16%	20%	13%
Mainland China	Number	199	81	280	285	254	539	53	46	99	918
	%	61%	52%	58%	16%	15%	16%	15%	153%	27%	22%
Vietnam	Number	1,044	1,778	2,822	665	1,672	2,337	17	17	34	5,193
	%	51%	49%	50%	39%	42%	44%	22%	24%	23%	47%
Japan	Number	2	1	3	11	0	11	1	0	1	15
	%	4%	7%	5%	6%	0%	5%	11%	0%	8%	5%
U.S	Number	1	0	1	7	1	8	7	5	12	21
	%	4%	0%	3%	12%	8%	11%	12%	33%	16%	12%
Total	Number	1,321	1,901	3,222	1,150	1,985	3,135	244	120	364	6,721
	%	45%	49%	47%	20%	33%	26%	19%	27%	21%	33%

 

2023		Under 30			31-50			Over 51			Total
		Male	Female	Subtotal	Male	Female	Subtotal	Male	Female	Subtotal
Taiwan	Number	116	33	149	232	37	269	119	25	144	562
	%	18%	18%	18%	11%	6%	6%	13%	7%	12%	12%
Mainland China	Number	340	130	470	429	366	795	29	9	38	1,303
	%	82%	62%	75%	23%	21%	22%	8%	17%	10%	29%
Vietnam	Number	833	1,255	2,088	506	917	1,423	25	14	39	3,550
	%	48%	38%	41%	35%	29%	31%	35%	23%	30%	36%
Japan	Number	4	1	5	18	3	21	1	0	1	27
	%	8%	7%	8%	9%	8%	9%	20%	0%	9%	9%
U.S	Number	3	0	3	6	0	6	4	2	6	15
	%	12%	0%	10%	10%	0%	9%	6%	11%	7%	8%
Total	Number	1,296	1,419	2,715	1,191	1,323	2,514	178	50	228	5,457
	%	45%	38%	41%	21%	24%	22%	13%	10%	12%	28%

 

2022		Under 30			31-50			Over 51			Total
		Male	Female	Subtotal	Male	Female	Subtotal	Male	Female	Subtotal
Taiwan	Number	112	37	149	260	50	310	89	19	108	567
	%	16%	18%	16%	12%	7%	11%	9%	6%	8%	11%
Mainland China	Number	470	160	630	488	451	939	25	13	38	1,607
	%	91%	58%	80%	25%	25%	25%	9%	34%	11%	33%
Vietnam	Number	1,657	2,647	4,304	620	1,530	2,150	19	14	33	6,487
	%	69%	60%	63%	41%	48%	45%	29%	30%	29%	56%
Japan	Number	2	0	2	2	1	3	1	6	7	12
	%	6%	0%	4%	1%	4%	2%	8%	86%	35%	5%
U.S	Number	3	0	3	4	0	4	5	1	6	13
	%	10%	0%	9%	6%	0%	6%	8%	5%	7%	5%
Total	Number	2,244	2,844	5,088	1,374	2,032	3,406	139	53	192	8,686
	%	61%	58%	59%	24%	35%	29%	10%	12%	10%	40%

 

2021		Under 30			31-50			Over 51			Total
		Male	Female	Subtotal	Male	Female	Subtotal	Male	Female	Subtotal
Taiwan	Number	65	18	83	110	22	132	97	17	114	329
	%	17%	11%	15%	6%	4%	6%	10%	5%	9%	8%
Mainland China	Number	919	347	1,266	726	520	1,246	21	10	31	2,543
	%	164%	92%	135%	39%	29%	34%	9%	143%	12%	52%
Vietnam	Number	1,832	2,956	4,788	593	1,439	2,032	17	20	37	6,857
	%	88%	76%	80%	47%	50%	49%	26%	56%	36%	63%
Japan	Number	2	1	3	5	1	6	0	0	0	9
	%	6%	13%	7%	6%	7%	6%	0%	0%	0%	6%
U.S	Number	0	0	0	5	2	7	7	1	8	15
	%	0%	0%	0%	9%	22%	10%	11%	5%	10%	8%
Total	Number	1,883	2,546	4,429	1,237	1,651	2,888	128	46	174	7,491
	%	61%	57%	59%	25%	31%	28%	9%	11%	10%	35%

Note: 1. “Resignations” refers to the total number of employees who resigned from FENC sites in a specific region. Beginning in 2024, disclosures on non-permanent employees have been included in the report, including retrospective data collection that dates back to 2022. 2. The rate is derived by dividing the number of the resignations of an age group by the total number of employees of the same age group, gender and region.

 

Number and Rate of Voluntary and Involuntary Resignations

	Taiwan
	2021		2022		2023		2024
	Number of Employees	%	Number of Employees	%	Number of Employees	%	Number of Employees	%
Voluntary	259	6%	560	11%	523	11%	450	10%
Involuntary	70	2%	7	0%	39	1%	124	3%
Total	329	8%	567	11%	562	12%	574	13%

 

	Mainland China
	2021		2022		2023		2024
	Number of Employees	%	Number of Employees	%	Number of Employees	%	Number of Employees	%
Voluntary	2,399	49%	1,403	29%	1,116	24%	794	19%
Involuntary	144	3%	204	4%	187	4%	124	3%
Total	2,543	52%	1,607	33%	1,303	29%	918	22%

 

	Vietnam
	2021		2022		2023		2024
	Number of Employees	%	Number of Employees	%	Number of Employees	%	Number of Employees	%
Voluntary	5,952	55%	3,816	33%	2,828	29%	2,869	26%
Involuntary	905	8%	2,671	23%	722	7%	2,324	21%
Total	6,857	63%	6,487	56%	3,550	36%	5,193	47%

 

	Japan
	2021		2022		2023		2024
	Number of Employees	%	Number of Employees	%	Number of Employees	%	Number of Employees	%
Voluntary	9	6%	12	5%	27	9%	15	5%
Involuntary	0	0%	0	0%	0	0%	0	0%
Total	9	6%	12	5%	27	9%	15	5%

 

	U.S
	2021		2022		2023		2024
	Number of Employees	%	Number of Employees	%	Number of Employees	%	Number of Employees	%
Voluntary	12	7%	11	6%	15	8%	19	11%
Involuntary	3	2%	2	1%	0	0%	2	1%
Total	15	8%	13	7%	15	8%	21	12%

 

	Total
	2021		2022		2023		2024
	Number of Employees	%	Number of Employees	%	Number of Employees	%	Number of Employees	%
Voluntary	6,930	35%	5,802	26%	4,509	23%	4,147	20%
Involuntary	561	3%	2,884	13%	948	5%	2,574	13%
Total	7,491	35%	8,686	40%	5,457	28%	6,721	33%

 

Note: 1. The term, voluntary resignation, refers to the termination of employment relationships initiated by employees, such as the request to resign or retire. 2. The term, involuntary resignation, refers to the termination of employment relationships initiated by the employer or in accordance with the law, such as retirement upon the statutory retirement age, retirement with distinctions, dismissal and contract termination. 3. The percentage is calculated by dividing the numbers of voluntary resignation and involuntary resignation by the number of employees in the region. 4. “Resignations” refers to the total number of employees who resigned from FENC sites in a specific region. Beginning in 2022, disclosures on non-permanent employees have been included in the report, including retrospective data collection that dates back to 2022.