Fostering Employee Career Planning

Talent development at FENC is guided by an employee-centric philosophy with immense efforts devoted to cultivating top talent and a self-learning culture. FENC has created a digital learning ecosystem that is all-encompassing by integrating a broad range of learning resources. Aligning closely with the trajectory of strategic development, FENC provides support for all Businesses to hone management and professional skills among employees, incubate international talent and develop leadership teams and succession plans to ensure talent sustainability. The entire FENC staff underwent a total of 601,269 hours of training in 2024. The average amount spent on training and development per employee in 2024 was NTD 1,580.
 

Average Number of Training Hours and of Regions  

Unit: hour / person

	2021	2022	2023	2024
Taiwan	29.50	25.40	29.65	24.91
Mainland China	22.23	19.24	20.37	16.41
Vietnam	14.48	29.22	25.31	36.13
Japan	14.70	24.30	23.74	16.91
U.S.	52.17	52.52	70.22	65.27
Total	19.95	26.61	25.46	29.49

Note: Since 2024, non-permanent employees have been included in the scope of data collection.

 

Average Number of Training Days of Regions

Unit: day / person

	2021	2022	2023	2024
Taiwan	3.69	3.30	3.71	3.11
Mainland China	2.78	2.41	2.54	2.05
Vietnam	1.81	3.65	3.16	4.52
Japan	1.84	3.03	2.96	2.11
U.S.	6.52	6.57	8.78	8.16
Total	2.49	3.33	3.18	3.69

Note: Since 2024, non-permanent employees have been included in the scope of data collection.

 

Average Number of Training Hours of Age in 2024

Unit: hour / person

	Average Hours
Under 30	41.66
31-50	23.40
Over 51	23.40
Total	29.49

Note: Since 2024, non-permanent employees have been included in the scope of data collection.

 

Training Program Tailored for Career Development

New FENC employees embark on a fruitful journey through systematic learning on day one. The Company assigns mentors for each department to integrate new employees into the workplace and offers diverse learning resources from which they may choose. Regular orientation camps and mandatory general training are offered to bring the new hires insights into the corporate culture and expand their networks, building a strong foundation for their future development.

Employees undergo professional training customized to suit their positions with a regulatory emphasis on occupational safety and health as well as human rights. The aim is to create a safe and healthy workplace while ensuring compliance. As employees grow in experience and advance to the management level, the managerial training kicks in to facilitate a smooth transition to their new roles, helping them master key management skills and preparing them for organizational development.

While this comprehensive talent development system equips the succession team with preparedness, it also arms FENC with powerful competitive advantages in order to take on future challenges.

2024 Training and Attendance

 

Training Categories and Attendance

		New Recruit Training		Specialized Training		Management Training		Occupational Safety and Health Training
		Sessions	Attendance count	Sessions	Attendance count	Sessions	Attendance count	Sessions	Attendance count
Taiwan	2022	91	749	3,009	20,439	403	1,592	792	18,745
	2023	85	463	3,066	22,129	395	2,446	959	18,576
	2024	50	222	3,112	26,926	466	2,825	602	19,781
Mainland China	2022	347	1,102	2,430	16,014	61	1,480	134	4,674
	2023	354	1,415	2,663	18,326	41	604	161	5,711
	2024	368	698	2,184	14,916	21	403	185	4,709
Vietnam	2022	2,219	54,140	1,552	20,203	80	830	497	17,354
	2023	1,817	13,400	1,058	24,821	68	1,105	912	45,622
	2024	3,449	57,238	1,137	26,202	73	750	1,241	35,153
Japan	2022	35	38	682	685	0	0	12	1,370
	2023	15	72	670	670	0	0	12	264
	2024	19	57	19	30	1	20	12	3,708
U.S.	2022	18	35	271	702	53	106	134	1,370
	2023	5	5	483	1,420	55	110	203	1,967
	2024	13	13	343	1,560	86	185	274	1,692
Total	2022	2,710	56,064	7,944	58,043	597	4,008	1,569	43,513
	2023	2,276	15,355	7,940	67,366	559	4,265	2,247	72,140
	2024	3,899	58,228	6,795	69,634	647	4,183	2,314	65,043

 

		Anti-corruption Training		Human Rights Training		Total
		Sessions	Attendance count	Sessions	Attendance count	Sessions	Attendance count
Taiwan	2022	106	6,133	19	4,411	4,420	52,069
	2023	70	4,924	87	5,517	4,662	54,055
	2024	91	4,917	88	6,833	4,409	61,504
Mainland China	2022	177	5,490	176	5,412	3,325	34,172
	2023	156	5,121	155	5,104	3,530	36,281
	2024	42	3,564	42	3,581	2,842	27,871
Vietnam	2022	213	13,555	237	13,502	4,798	119,584
	2023	240	9,692	218	9,760	4,313	104,400
	2024	388	10,734	367	10,734	6,655	140,811
Japan	2022	1	71	1	171	731	2,335
	2023	1	264	1	270	699	1,540
	2024	20	309	20	309	91	4,433
U.S.	2022	1	77	1	175	478	2,465
	2023	1	74	1	176	748	3,752
	2024	1	69	1	168	718	3,687
Total	2022	498	25,326	434	23,671	13,752	210,625
	2023	468	20,075	462	20,827	13,592	200,028
	2024	542	19,593	518	21,625	14,715	238,306

Note:  1. Modifications were made to the internal training categories in 2022. 2. Since 2024, non-permanent employees have been included in the scope of data collection.

 

Succession Planning

In an era where changes in the global market and geopolitical landscape have become a certainty, and where challenges from an aging population and multi-generational workforce are mounting, the urgency of ensuring seamless succession for key positions and developing leadership talent with a global perspective is more present than ever.

To tackle these challenges, FENC launched a talent assessment program in 2023. Using science-based tools, the program identifies high-potential talent with precision and establishes phased development plans tailored to organizational needs. Meanwhile, FENC is implementing leadership development programs to enhance the professional and management capabilities of key talent through systematic approaches, putting in place a robust succession team to lead FENC and achieve talent sustainability.

 

Optimizing Digital Learning Programs and Experience

FENC established an academy-style learning system on its digital learning platform in 2024, providing a wide array of courses for employees to select from based on their personal development needs. The Company also issues a monthly e-learning report featuring selected learning resources that are integrated to enhance employees’ propensity for and participation in independent learning. Currently, digital learning accounts for 47% of the overall training programs, and the number of participants has jumped by 33%, demonstrating the effectiveness and significance of digital learning.

To enhance the efficiency of digital learning across its global locations, FENC has upgraded the entire platform to support mobile and PC applications as well as interfaces in Chinese, English and Vietnamese, providing a digital learning environment that offers flexibility and convenience.

In the meantime, FENC is taking action towards environmental sustainability with the continuing implementation of paperless handouts, electronic sign-in and online satisfaction survey during the in-class training. FENC is also aggressively promoting hybrid learning, designing multiple learning modules that combine online and offline resources to give employees the scheduling flexibility and help them strike a balance between learning and working as they get ready to tackle the challenges presented by a changing business environment.

Academy-style Learning System

 

1. AI Academy: AI-powered Smart Transformation and Talent Evolution

The rise of generative AI (Gen-AI) is sweeping the modern workplace with trends of immediate feedback and flexible collaboration. To reshape organizational operation and personal workflow while enhancing employees' ability to apply AI and digital thinking, FENC has been devoting significant efforts to develop digital talent training programs since 2023, focusing on the application of digital tools and staying in sync with technological trends.

Through systematic learning maps and phased plans, FENC is taking steady steps towards cultivating employees' AI literacy and application capabilities. With the establishment of the AI Academy, FENC is honing employees' digital savviness while steering digital transformation at the corporate level to create a more efficient and intelligent future.

 

Kirkpatrick Model of Learning Evaluation-AI Academy

 

2. Sustainability Academy: Action and Commitment to ESG-driven Sustainable Growth
ESG has become a significant indicator of corporate sustainability for fostering a robust and resilient operation. For all members of FENC, the knowledge in ESG is essential.

 

（1）Environmental: Reaching a net-zero future through carbon-reduction knowledge and sustainability actions
To reach the specific carbon reduction targets, FENC has set the training in motion to equip employees at all levels with required knowledge in sustainability. With the continuation of the course series targeting net-zero carbon emissions, employees are encouraged to acquire the proficiency and skills, and become certified in international standards such as the Science Based Targets initiative (SBTi), ISO 14064, ISO 14001 and Higg FEM 4.0 to bolster environmental management capabilities.

With in-class and digital courses running concurrently, the training is conducted in tandem with external agencies. FENC is committed to empowering employees with the knowledge of environmental management, keeping them informed of the latest trends in decarbonization. The Company also focuses heavily on training employees to become certified auditors to internalize sustainable practices into its DNA.

（2）Social: Promoting cultural adaptation and gender equality through workplace diversity and inclusion
FENC is where employees with diverse backgrounds in culture, ethnicity, age and gender converge, hence its resolve to create a workplace that fosters inclusion and respect. In addition to holding regular peer exchange and social events to enhance cultural adaptability, FENC also offers Chinese and Vietnamese language training at FENC sites in Vietnam to facilitate more effective cross-cultural communication and quickly integrate employees with diverse backgrounds into the workplace to help them harness their full capabilities.

The amended Gender Equality in Employment Act has taken effect. In the ongoing course series on workplace violence, FENC produced a 15-minute digital course on the Gender Equality Act for 2024 to raise the awareness to FENC’s zero tolerance policy towards sexual harassment and gender discrimination, calling for unified efforts to promote respect and equality at the workplace.

Additionally, FENC continues to offer the digital course, Corporate Managers’ Guide to Protecting Gender Equality. The training concentrates on the key regulatory amendments to improve employees’ knowledge of gender equality and workplace safety, keeping the corporate culture at FENC aligned with international standards. In the future, FENC will continue shaping a workplace that values diversity, equality and inclusion, creating an environment where all employees enjoy the freedom and respect to maximize their potential.

（3）Governance: Building robust governance through regulatory compliance and information security
FENC takes aggressive steps towards risk management training and offers the program, General Corporate Regulations, to enhance employees’ knowledge of regulatory compliance.

Among the courses offered, Ethical Corporate Management and Anti-Corruption has helped employees comprehend the rationale behind Company policies and established risk awareness to ensure regulatory compliance. The completion rate for this course reached 100% in 2024.

AI has evolved at an explosive pace, and with it comes increasing cybersecurity risks for the corporate community. FENC designed a series of customized information security programs for the 2024 training to provide professional training, heighten information security awareness and improve response capabilities for three target groups, including managers at all levels; rank-and-file employees; the AI joint defense teams. A total of 1,074 participants took advantage of the training.

While reinforcing the strength of corporate governance, the systematic training programs have boosted the power of risk control at FENC, keeping the Company on a steady course forward in the digital age, ready to embrace the challenges to come.

The Kirkpatrick Model of Learning Evaluation-Sustainability Academy