Acquiring institutional knowledge from senior staff members is critical to preparing staff for the rapidly evolving trends. In 2018, the Company unified the format of professional knowledge through the Job Instruction course. In 2019, we went one step further and initiated the use of knowledge management platform as teaching materials. As of the end of 2019, the program had offered 805 professional courses. In 2020, we will conduct an engineering technology program with Yuan Ze University to develop fundamental professional knowledge for the younger generations and gradually construct a system of institutional knowledge.

External group training is also offered to help build consensus among various hierarchy in a team setting. A total of 3 sessions were held in 2019 with 253 participants. The executives of each Business led their teams to formulate directions and goals for the coming year. While going through the lectures and hands-on programs, they build consensus as well as developing teamwork and friendship.

The group lessons incorporate the concept of smart manufacturing, which inspire staff to brave the challenges in the midst of evolving trends. The team atmosphere helps dissolve departmental boundaries and develop team spirit and mutual understanding among staff. “There are no perfect individuals, only perfect teams.” After taking the course, staff believe that they will become more understanding toward each other and strive together for organizational goals.