To gain insight into staff’s satisfaction toward the Company and their job, FEAV hired a consulting firm to conduct a large-scale professional survey in hopes of devising measures to enhance professionalism and happiness at work based on the results.

This collaboration focuses on 3 key corporate aspects – employee productivity; higher efficiency; lower costs. The survey also explores individual professional competency; work-life balance; labor relations; occupational safety and health; personal health; stress relief.

To ensure credibility and validity, multiple meetings took place between corporate managers and the consulting firm prior to administering the survey. Notifications to staff include posters, internal email and QR Code. The survey period lasted 5 days, and the outcome and recommendations were presented to the managers at the review meeting.

The survey was sent to 909 employees, and 868 returned surveys are valid. Results indicate that staff are the most satisfied with societal connection and skill learning, a sign that communication is completely open between managers and staff. They are also satisfied with the opportunities to acquire additional skills. Staff are less satisfied with the salary and stress level.

Following the survey analysis, the Company conducted a 3-month review, and improvement measures are scheduled to begin in 2020.