Integrating ESG Rating Into Customer Credit Assessment and Management



As corporate governance embraces sustainable practices, FENC is setting an industry precedence in credit assessment and management for domestic and foreign customers by incorporating the corporate governance evaluation system for listed customers in Taiwan as well as the international ESG indicators from renowned institutions, such as MSCI, CDP, and Sustainalytics. Meanwhile, a separate self-evaluation platform was created for approximately 108 small and medium enterprise customers that have never been included in ESG assessments. FENC invites these customers to complete a questionnaire from this platform to enhance the integration of customer data.
This format replaced the past reliance on ISO certification audits. With weighted rating scores, it highlights customers that excel in ESG performance while improving credit operations and customer management at FENC.