Digital transformation is steering the course of development at FENC. In 2018, the Company adopted the data visualization tool, Power BI Dashboard, as an assistance for all units to improve the efficiency of cross-border business management and the precision for monitoring order status from brand customers. The Company has been offering software training with programs targeting specific topics, and as of today, more than 50 sessions have been offered. FENC sites in Taiwan has fully embraced the software and created over 70 dashboards. The training programs are being replicated at FENC sites in Shanghai, mainland China and Vietnam in the form of seed programs and workshops to implement joint dashboard management that is cross-regional and in real time.
Smart AI applications were the focal point of the 2024 training programs, accounting for 24% of the courses offered during the year as FENC stepped up AI-related training. Among the tools covered during the training were M365 Copilot and ChatGPT, which empowered FENC employees with AI proficiency. The growth rate of the attendance in AI training reached 38% in 2024. FENC intends to develop additional training on AI tools and applications to give employees the ability to master the technology and leverage Gen-AI as a competitive advantage that will thrust FENC into a more efficient and intelligent future.