CSR-CSR Management

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Targets and Progress
  • Fostering Robust Governance

    Risk Management System

    2030

    Target

    Conducting
    3annual risk
    management projects

    2025

    Target

    Conducting
    3annual risk
    management projects

    2020

    Target

    Conducting
    3annual risk
    management projects

    2019

    Progress

    • Completing Risk Ranking Project
    • Completing Climate-related Risk Assessment
    • Completing real-time credit platform for computing credit rating and line of credit

    Action Plan

    • Continue to expand the scope of risk control.
    • Optimize risk control system with dynamic adjustment.
    • Establish risk control system platform.
    • Regularly take stock of major risks with tracking and improvement.
     
    SDGs 8
    SDGs 16

    Top 5% Ranking in Corporate Governance Evaluation

    2030

    Target

    Reaching top
    5%

    2025

    Target

    Reaching top
    5%

    2020

    Target

    Reaching top
    5%

    2019

    Progress

    Reaching top
    5%

    Action Plan

    • Learn from the results of Corporate Governance Evaluation and best practices around the world.
    • Make continuous improvements based on corporate conditions.
     
    SDGs 8
    SDGs 16

    Industry Leading Status

    2030

    Target

    Maintaining industry
    leading status
    with key products

    2025

    Target

    Maintaining industry
    leading status
    with key products

    2020

    Target

    Maintaining industry
    leading status
    with key products

    2019

    Progress

    • rPET: Reaching top 2 in the world
    • PET: Reaching top 3 in the world
    • Non-woven polyester staple fiber: Reaching top 3 in the world

    Action Plan

    • Expand production capacity and diverse production base.
    • Research and develop innovative products.
    • Elevate employee competency.
     
    SDGs 8
    SDGs 9
    SDGs 17

    Exemplary Sustainable Corporation

    2030

    Target

    Implementing
    3annual CSR projects
    Taking part in3annual CSR conferences or awards

    2025

    Target

    Implementing
    3annual CSR projects
    Taking part in3annual CSR conferences or awards

    2020

    Target

    Implementing
    3annual CSR projects
    Taking part in3annual CSR conferences or awards

    2019

    Progress

    For details on implementation, please refer to the 2019 CSR Report.

    Action Plan

    • Continue stakeholder dialogue, engagement and feedback.
    • Actively participate in CSR programs to stay current on CSR trends and issues.
    • Aim for winning international and domestic CSR awards.
     
    SDGs 12
    SDGs 16
    SDGs 17
  • Enabling Unlimited innovation

    Introducing Innovative Production

    2030

    Target

    Establishing smart
    demonstration plant

    2025

    Target

    Introducing
    5innovative production
    process each year

    2020

    Target

    Introducing
    5innovative production
    process each year

    2019

    Progress

    Please refer to 2.1.1 Smart Manufacturing for details.

    Action Plan

    • Continue the partnership with NIKE on global digitization and modernization.
    • Continue incorporating AI and Industry 4.0. applications.
     
    SDGs 8
    SDGs 9

    Growth in Green Product Revenue

    2030

    Target

    Reaching
    100%
    Growth
    (Base Year 2015)

    2025

    Target

    Reaching
    80%
    Growth
    (Base Year 2015)

    2020

    Target

    Reaching
    50%
    Growth
    (Base Year 2015)

    2019

    Progress

    NT347.5 Billion
    Reaching60%Growth
    Ahead of Schedule
    (Base Year 2015)

    Action Plan

    • Accelerate research and development of green products.
    • Expand production capacity.
    • Enhance sales to customers.
     
    SDGs 9
    SDGs 12
    SDGs 13

    Growth in New Product Revenue

    2030

    Target

    2000%
    Growth
    (Base Year 2015)

    2025

    Target

    1500%
    Growth
    (Base Year 2015)

    2020

    Target

    1000%
    Growth
    (Base Year 2015)

    2019

    Progress

    NT15.7 Billion
    Reaching1200%
    Ahead of Schedule
    (Base Year 2015)

    Action Plan

    • Accelerate research and development of new products.
    • Provide training for R&D talents.
    • Facilitate close collaboration between R&D and business units.
     
    SDGs 8
    SDGs 9

    Improving Customer Satisfaction

    2030

    Target

    Implementing 3
    customer satisfaction
    initiatives yearly

    2025

    Target

    Implementing 3
    customer satisfaction
    initiatives yearly

    2020

    Target

    Implementing 3
    customer satisfaction
    initiatives yearly

    2019

    Progress

    • Winning multiple best supplier awards form brand customers
    • Establishing IDM

    Action Plan

    • Gain insights into customer needs through meetings and plant visits.
    • Respond to customer requests on a timely manner and conduct review and improvements based on customer feedbacks.
     
    SDGs 8
    SDGs 17
  • Navigating a Green Future

    Reducing Energy Consumption Per Unit Production

    2030

    Target

    Reducing25%

    2025

    Target

    Reducing15%

    2020

    Target

    Reducing5%

    2019

    Progress

    Reducing7%
    Ahead of Schedule

    Action Plan

    • Optimize production and facilities.
    • Incorporate innovative management approaches.
     
    SDGs 7
    SDGs 12
    SDGs 13

    Reducing Water Withdrawal Per Unit Production

    2030

    Target

    Reducing30%

    2025

    Target

    Reducing20%

    2020

    Target

    Reducing10%

    2019

    Progress

    Introducing low liquor ratio dyeing machine for further reduction

    Action Plan

    • Continue with efforts in reducing water withdrawal at the source.
    • Increase percentage of recycled water utilized.
     
    SDGs 6
    SDGs 12

    Reducing Waste (Non-recyclable and Non-reusable)

    2030

    Target

    Reducing30%

    2025

    Target

    Reducing20%

    2020

    Target

    Reducing10%

    2019

    Progress

    Reducing31%
    Ahead of Schedule

    Action Plan

    • Optimize waste recycling and classification.
    • Enhance waste recycling and reuse.
     
    SDGs 3
    SDGs 12
    SDGs 13

    Reducing Total Air Pollution

    2030

    Target

    Reducing35%

    2025

    Target

    Reducing30%

    2020

    Target

    Reducing20%

    2019

    Progress

    Reducing30%
    Ahead of Schedule

    Action Plan

    • Monitor and control air pollution.
    • Replace outdated equipment.
     
    SDGs 3
    SDGs 12
    SDGs 13

    Refining Indirect GHG Management

    2030

    Target

    Further reducing
    indirect GHG emissions

    2025

    Target

    Inventory and verifying
    major indirect GHG sources
    at all production sites

    2020

    Target

    Identifying
    major indirect GHG sources
    at all production sites

    2019

    Progress

    Completing business trip and waste disposal inventory at15sites

    Action Plan

    • Expand the scope of inventory and category of indirect emissions.
    • Implement GHG reduction programs.
     
    SDGs 12
    SDGs 13

    Increasing Renewable Energy Use

    2030

    Target

    Incorporating additional
    renewable energy sources

    2025

    Target

    Increasing
    solar power
    generation

    2020

    Target

    Building solar
    power stations in
    Vietnam

    2019

    Progress

    Adding 4
    solar power stations

    Action Plan

    • Build solar power station.
    • Form partnerships with providers of additional forms of renewable energy.
     
    SDGs 7
    SDGs 12
    SDGs 13

    Note: The first 4 targets are set with 2017 as the base year. The targets are applicable to 17 production sites, which differ from the scope of this CSR Report.

  • Cultivating Compassionate Bonds

    Improving Employee Satisfaction

    2030

    Target

    Reaching above
    95%

    2025

    Target

    Reaching
    90%-95%

    2020

    Target

    Reaching
    85%-90%

    2019

    Progress

    Reaching 84.43%
    in employee satisfaction survey in recent years

    Action Plan

    • Conduct quarterly labor relations meetings, provide multiple channels for employee feedback and implement improvement measures.
    • Implement Employment Assistance Program, establish pregnancy- and maternity-friendly workplace, and promote mental health at the workplace.
     
    SDGs 3
    SDGs 8

    Establishing International Talent Acquisition Database

    2030

    Target

    Adding project performance
    and evaluation

    2025

    Target

    Adding overseas talent data

    2020

    Target

    Adding new recruit data

    2019

    Progress

    Completing Taiwan Talent
    Acquisition Database

    Action Plan

    • Compile talent data from all business sites.
    • Incorporate new recruit data with records on professional training and certification, as well as project and annual performance management.
    • Apply the database toward rotating key managers and integrate it with long-term career development.
     
    SDGs 4
    SDGs 8

    Reducing Turnover among Expatriate Staff

    2030

    Target

    Reducing turnover to
    7%

    2025

    Target

    Reducing turnover to
    7.5%

    2020

    Target

    Reducing turnover to
    8%

    2019

    Progress

    Reducing turnover to
    8.5%

    Action Plan

    • For the short-term, conduct informative pre-onboarding meetings. Provide assistance with language training and cultural orientation to help employees settle in.
    • For the mid- to long-term, provide competitive compensation package and improve the local conditions and quality of life.
    • Plan for and provide work-life balance measures for expatriate employees.
     
    SDGs 4
    SDGs 8

    Expanding the Scope of Far Eastern Aptitude Tests

    2030

    Target

    Implementing the tests at overseas subsidiaries

    2025

    Target

    Applying the tests toward recruitment and development

    2020

    Target

    Optimizing aptitude tests with exemplary employees as benchmarks

    2019

    Progress

    Reviewing the effectiveness of existing aptitude tests

    Action Plan

    • Compile the professional skill set of top-performing employees and develop aptitude tests that reflect the Far Eastern corporate culture.
    • Develop multiple test versions that take cultural differences into consideration.
    • Integrate demands on talent development and verify the framework.
     
    SDGs 4
    SDGs 8

    Cultivating International Talents

    2030

    Target

    Further building international talent team

    2025

    Target

    Developing bilingual talents
    100 employees

    Developing trilingual talents
    100 employees

    2020

    Target

    Enrolling 34 employees
    in online courses from

    Enrolling 62 employees
    in English program

    2019

    Progress

    Enrolling 96
    employees in International Talent Program

    Action Plan

    • Provide courses on second language.
    • Provide courses on third language, such as Spanish and Japanese.
     
    SDGs 4
    SDGs 8

    Zero Occupational Injuries

    2030

    Target

    Reducing occurrence(s) at each business site to 0

    2025

    Target

    Reducing occurrence(s) at each business site to 1

    2020

    Target

    Reducing occurrence(s) at each business site to 4

    2019

    Progress

    Occurrence(s) at each
    business site 7

    Action Plan

    • Conduct health and safety visits and provide coaching.
    • Establish guidelines for management of procurement safety.
    • Strengthen training and promotion on employee safety and health.
    • Implement ISO 45001 management system.
    • Establish smart management system for contractor safety and health.
    • Implement safety and health interviews with managers and enhance the capabilities of safety and health personnel.
    • Implement pre-construction risk warning.
     
    SDGs 3
    SDGs 4
    SDGs 8

    Zero Occupational Diseases

    2030

    Target

    Reducing
    occurrence(s) to0

    2025

    Target

    Reducing
    occurrence(s) to0

    2020

    Target

    Reducing
    occurrence(s) to0

    2019

    Progress

    Occurrence(s):
    0

    Action Plan

    • Avoid exposing employees to chemical, physical and ergo risks during operation.
    • Provide health check for employees engaging in regular operations or those posing health threats.
    • Provide onsite employee health services.
    • Implement programs related to health promotion.
     
    SDGs 3
    SDGs 8

    Zero Fire and Chemical Leakage

    2030

    Target

    Reducing
    occurrence(s) to0

    2025

    Target

    Reducing
    occurrence(s) to0

    2020

    Target

    Reducing
    occurrence(s) to0

    2019

    Progress

    Occurrence(s):
    2

    Action Plan

    • Add lists of flammables as standards for risk prevention during construction.
    • Conduct comprehensive review over contractor management rules.
    • Strengthen review on control operation.
    • Conduct training on risk factor identification and prevention.
    • Enhance safety drills for fires and chemical leakage.
    • Examine firefighting apparatus and personal protective equipment.
     
    SDGs 3
    SDGs 4
    SDGs 8

    Increasing Signing Rate of Supplier CSR Commitment Statement

    2030

    Target

    100%
    Overall signing rate

    2025

    Target

    90%
    Overall signing rate

    2020

    Target

    75%
    Signing rate at Taiwan
    and China locations

    2019

    Progress

    signing rate at Taiwan and
    China locations:65%

    Action Plan

    • Promote supplier dialogue to increase awareness and willingness to sign the statement.
    • Set Supplier CSR Commitment Statement as one of the selection criteria.
    • Collect supplier feedback and formulate improvement measures.
     
    SDGs 16
    SDGs 17

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