FENC is a key strategic partner of lululemon, the leading multinational retailer of high-end athletic apparel. Nylon 66, a featured product for lululemon, is the fruit of FENC’s vertically integrated supply chain spanning across Taiwan, mainland China and Vietnam. With FENC’s one-stop operation, the filament goes through dyeing and finishing, turning into textured yarn and eventually finished garments.

Between 2021 and the first half of 2022, delivery to lululemon was impacted due to power outage, pandemic restrictions and Lycra shortages in mainland China. To ensure on-time delivery, FEDZ conducted face-to-face meetings with Lycra suppliers twice a month and adjusted the dyeing and finishing machines to address customer demand. The plant managed to maintain consistent production flow and quality amid the power outage.  With flexible production scheduling, stringent quality control and timely communication, FEDZ turned the crisis into opportunities. Its ability to shield customers from losses caused by material shortages was praised by lululemon, which presented the 2022 Raw Material Operational Excellence Award to FEDZ, the only supplier in the world to receive this honor.

As the COVID-19 pandemic wanes, global apparel brands are shifting towards more supply chain stability. FENC has seized the moment, becoming a major supplier for lululemon by leveraging customer engagement efforts and maximizing its vertically integrated supply chain to establish close partnerships and growth strategies.