遠東新世紀股份有限公司〈原遠東紡織〉,乃台灣規模最宏大、最多元化的紡織及相關產品製造者。本公司共分化纖、紡織、石化、土地開發與轉投資五大事業。

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Sustainable Talent

Sustainable Talent

Human rights have been gaining attention in recent years. We protect employees as well as their human rights, striving for maintaining work-life balance

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Human Rights Protection

FENC Local Community Engagement Policy

Far Eastern New Century has established a local community engagement policy, committed to maintaining good communication with nearby residents and local groups. During engagements with the local community, we thoroughly collect, record, and address issues that are important to stakeholders. We proactively advocate the Company's corresponding policies to the neighborhood, ensuring that residents understand Far Eastern New Century's commitment and determination to "Take from society and give back to society".

In addition, Far Eastern New Century, with the theme of "circular economy," actively participates in numerous community events across various factory locations. This not only enhances the image of corporate sustainability but also allows consumers to understand and identify with the concept of the circular economy, encouraging more people to participate in the recycling process. Please refer to “Non-profit Cause” for more details.

Goals

Since the establishment of FENC, we have considered the local residents and local organizations of each operating base as important stakeholders. To strengthen the relationship with communities, FENC formulates the policy to show the insistence on sustainable business operation. In addition to express the company's emphasis on related issues, it can also be used as a guideline for building the sound channels of communication with communities.

Commitment

  1. FENC commits to maintaining good communication with local residents and local organizations. We listen to public opinions, formulate and implement improvement plans to reduce the impact of production activities on communities.
  2. FENC commits to conducting community involvement programs including meeting, visits and advocacy activities on irregular basis.
  3. For existing or new operating projects that may have a significant impact, FENC commits to consulting with local residents and local organizations for opinions in advance through meetings, visits, and activities to mitigate the impact.

Competent Authority

The competent authority of each operating base of FENC to implement local community engagement includes the management department, business relations office, public relations office, etc. And we report the engagement situation to the board of directors regularly.

Management principle

  1. FENC establishes Sustainability Committee to identify stakeholders and corresponding major issues yearly to ensure the direction of sustainable operation meets community expectations, and to reduce the impact of production activities on communities.
  2. FENC adheres to the principles of integrity and transparency, we collect relevant opinions through multiple channels and effective engagement. We adjust company policies immediately to give stakeholders anticipated responses.
  3. FENC collects, records and addresses stakeholders’ concerning issues when engaging with communities. By actively promoting corporate policies to communities, we convey the commitment and determination of “Take from society, give back to society”.
 
Operation of Stakeholder Engagement and Grievance Mechanisms

FENC identifies salient human rights issues, conducts risk assessments and makes improvements through proactive stakeholder engagement.

2024 Statistics on Stakeholder Engagement Regarding Human Rights Issues

Stakeholder

Number of Engagement Session

Key Issue

Employees

3,202

FENC collects employee feedback through labor unions, pension committees, welfare associations, labor relations meetings, grievance mechanisms and employee satisfaction surveys. While informing employees of Company rules and their rights, FENC is adamant about maintaining two-way communication by gathering employees’ recommendations for improvement to make modify internal management rules accordingly.

Suppliers

16,797

Efforts to require suppliers to comply with the Company rules include promotion campaigns and the signing of Supplier Code of Conduct and Corporate Social Responsibility Commitment Statement. FENC also engages suppliers through regular visits and exchanges to gather feedback.

Local Residents

152

FENC maintains rapport with local residents through regular engagement efforts on issues such as noise, waste management, air pollution, water resources management and wastewater discharge.

Regular Assessment of Human Rights Management

At the end of each year, FENC conducts a self-assessment to monitor and review the implementation of the Human Rights Policy, strengthening human rights protection and creating an environment that fosters fairness, safety and respect for all stakeholders. FENC will continue to monitor trends in human rights development and enhance management approaches to ensure full implementation.

Human Rights Management for Migrant Workers 

The number of migrant workers employed at FENC production sites in Taiwan accounts for 19% of its total employees. No migrant workers are employed at other FENC sites.  The Company complies with all applicable regulations, standards and customers’  requirements, protecting migrant workers’ rights through robust and systematic measures.

Stage

Implementation Detail

Recruitment

  1. FENC assumes all recruitment costs for migrant workers. The Company first instituted the zero fee policy at Kuanyin Dyeing and Finishing Plant in 2020, paying for all brokerage fees to free the migrant workers from financial burdens and restrictions during the job search and employment. In the following year, FENC enacted the same policy at all production sites in Taiwan. Between 2020 and December 2024, FENC paid over NT$74 million in the recruitment and brokerage fees for migrant workers.
  2. Employment contracts for migrant workers are written in their native languages with the working conditions, salaries and benefits explained in clear terms. All migrant workers enter into contractual agreements while being fully informed and on a voluntary basis.
  3. FENC collaborates with legally certified brokers only and conducts regular audits to ensure the brokers’ compliance with the FENC Human Rights Policy.

Employment

  1. All management practices are in compliance with the labor regulations in Taiwan.
  2. FENC assumes the brokerage fees that migrant workers accrue in Taiwan.
  3. The withholding of migrant workers’ legal documents is forbidden.
  4. Wages are paid to migrant workers directly.
  5. The housing quality for migrant workers is maintained with adequate living space and facilities that accommodate migrant workers’ religious practices, such as a dedicated space for the Mass.
  6. Monitoring and grievance mechanisms are in place, including a 24-hour hotline and grievance channels with multi-lingual support to provide the assistance migrant workers need at all times.
  7. Preboarding training is provided to help migrant workers understand their job duties, rights and obligations. All working environments are in compliance with the occupational safety and health standards with the necessary training and personal protective equipment (PPE).
  8. FENC devotes consistent efforts to improving migrant workers’ life and cultural experience. Among them are activities such as tours, sports games and cultural festivals. The Company also expresses its care for migrant workers’ well-being by establishing the Food Committee and holding dormitory meetings to involve them in the decision-making process to better their living environment. Their religious beliefs are also accommodated with Masses and appreciation banquets held every Christmas to promote cultural respect and a sense of belonging.
  9. FENC respects migrant workers’ rights to choose employment and offers assistance during their job switch in Taiwan. As of the end of December 2024, FENC had helped over 100 migrant workers change employment.
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