Stakeholder

Issues

Employee

Supplier

Local Residents

Stakeholder

Salient Human Rights Issues

Employee

►Eliminating long working hours   

►Health and safety

Supplier

►Eliminating long working hours   

►Health and safety  

Local Residents

►Noise   

►Waste management

►Air pollution 

►Water resources management and wastewater discharge

FENC’s Role

Salient Human
Rights Issues

Impact of Risk Issue

Impact Assessment Mechanism

Employer

Operational
process

Employee

Eliminating long
working hours

1. Monthly assessment is conducted on regulatory compliance with applicable units confirming compliance with regulatory and Company rules, and compiling attendance records.
2. The monthly risk management meetings are held to examine overtime as well as gaps
   between workers’ wages and the Company average.
3. Wage equality is reviewed annually, and results are posted on the Company website.
4. FENC provides regular health checks. Employee satisfaction surveys are conducted every two years with reviews over work conditions, compensation and benefits. Company policies are modified accordingly based on the results.
5. Access to FENC’s multilingual grievance mechanism is open 24 hours with the option of making anonymous claims. The mechanism gives the Company insights into internal issues in order to respond with speed and make policy adjustments.

Health and
safety

Responsible
Procurement
Personnel

Upstream

Supplier

Eliminating long
working hours

1. A grievance channel for suppliers is provided through the procurement system from the FEG Purchasing Center.
2. FENC conducts regular reviews over new and current suppliers based on the database of business entities (employers) violating labor laws on the website of the Ministry of Labor.

Health and
safety

1. Review suppliers through document reviews or on-site evaluations.
2. A grievance channel for suppliers is provided through the procurement system from the FEG Purchasing Center.

Local
Corporation

Operational
process

Local Residents

Noise

1. The noise testing is conducted regularly.
2. The air quality is monitored regularly.
3. Waste treatment and disposal are tracked regularly.
4. Waste treatment suppliers are evaluated and audited.
5. Water quality and effluent discharge flow are monitored.
6. The grievance mechanism is in place.

Waste
management

Air pollution

Water resources
management
and wastewater
discharge

Value Chain
Affected

Mitigation Measure

Remediation Measure

Management Goal

Employee

Eliminating
long working
hours

1. Recruit a sufficient number of workers to meet production demand and prevent long working hours due to labor shortages.
2. Establish a comprehensive working hour management system and set overtime alerts.
3. Ensure the Company wages are compatible with the cost of living in Taiwan.

1. Track worker schedules to ensure workers are given one day of regular leave every seven days with maximum 12 working hours daily and a monthly maximum of 46 hours of overtime.
2. Discuss the issue of long working hours during major meetings and call managers’ attention to the matter; present the causes and solutions; discuss the need for additional recruits to align with management goals.
3. Propose wage adjustment recommendations when the wages offered by the Company are lower than the market salaries in Taiwan.

1. 0 grievance claims regarding long working hours.

Health and
safety

1. Establish occupational safety and health management policies.
2. Incorporate the occupational safety and health management system.
3. Establish occupational safety and health committees at all FENC sites with quarterly meetings to ensure safety and health management.
4. Provide occupational safety and health training for workers.
5. Establish rules governing hazardous chemical management and conduct regular testing on chemicals and hazardous substances.

1. Conduct investigation and cause analysis and propose improvement and prevention strategies.
2. Provide health education and care with improvement recommendations for workers with areas of concern in their health reports.
3. Strictly enforce the installation of protective equipment on site; ensure that personal protective equipment is worn by workers properly; increase facilities protection; strengthen safety education among workers.
4. Arrange the work schedules for workers with high health risks to avoid excessively frequent shifts and overtime.

1. Implement the occupational safety and health management system.
2. 100% completion rate regarding occupational safety and health training.
3. 0 occupational safety and health violations.

Supplier

Eliminating
long working
hours

1. Avoid overtime due to labor shortages.
2. Require that suppliers establish an overtime warning system.

1. 100% signing rate for Supplier Code of Conduct and Corporate Social Responsibility
   Commitment Statement.
2. 100% improvement rate on the negative impacts posed by suppliers.

Health and
safety

1. Require suppliers to manage employee health and safety in accordance with the Supplier Code of Conduct and Corporate Social Responsibility Commitment Statement.
2. Conduct supplier risk assessment on labor practices and human rights; identify suppliers posing substantive or potential negative impacts; provide improvement assistance or terminate contracts depending on severity.

Local
Residents

Noise

1. Test the noise level within the plant to confirm the source of the noise and eliminate the source immediately if it is within the plant premise.
2. Require improvement measures from the department responsible for the noises.

1. 0 grievance claims regarding noises.
2. Test the noise level within the peripheral boundary annually to ensure regulatory compliance.

Waste
management

1. Establish waste management procedures.
2. Incorporate recycling management for packaging materials to reduce waste.
3. Implement avoidance and promote waste classification, recycling and reuse.
4. Scrutinize the credentials of waste treatment suppliers.
5. Track waste disposal through GPS.
6. Conduct random checks on the waste treatment and disposal process.

1. 0 waste chemical leakages.

Air pollution

1. Conduct regular testing on air pollutant emissions and report to the authority.
2. Conduct regular retraining for designated personnel.
3. Promote air pollution prevention and control.
4. Establish air pollution management targets.
5. Incorporate air pollution prevention equipment to reduce air pollutant emissions.

1. Establish emergency response plans and activate such plans immediately during polluting incidents to minimize the areas polluted.
2. Commission qualified agencies to test air quality regularly.

1. 0 incidents regarding the emission of gaseous pollutants.
2. Test the exhaust gas regularly to ensure compliance with governmental standards.

Water
management
and
wastewater
discharge

1. Implement water resources management and promote water conservation among all employees.
2. Incorporate innovative effluent treatment facilities; increase water recycling and reuse rates; reuse the reclaimed water consistently; reduce effluent discharge.
3. Install wastewater treatment facilities and improve wastewater treatment; monitor the effluent flow and quality regularly to ensure regulatory compliance.
4. Implement water resources risk identification and establish water resources management targets.
5. Conduct regular training for management personnel and help them obtain applicable certifications.

1. Establish a reporting mechanism for potential or actual wastewater incidents; stay alert on the progress of such incidents and report to the authority in a timely manner; track and improve the discharge process.
2. Commission qualified agencies to conduct regular testing.

1. 0 wastewater discharge incidents.
2. Test effluent quality annually to ensure compliance with governmental standards.